Welcome to Zapvora.
By accessing or using our website and services, you agree to be bound by the following Terms & Conditions. Please read them carefully.
1. Scope of Application
These Terms & Conditions apply to all purchases and interactions made via zapvora.com. By placing an order, you accept these terms as legally binding.
2. Products and Craftsmanship
Zapvora specializes in handcrafted phone cases made from upcycled luxury bags. Each product is unique due to the nature of recycled materials. Minor variations in color, texture, or pattern are normal and highlight the individuality of each piece.
3. Pricing and Payment
All prices are listed in USD and include applicable taxes where required. We accept major credit cards, PayPal, and other secure payment methods available at checkout.
4. Shipping and Delivery
Orders are processed within 2–5 business days.
Delivery times range from 5–7 business days, depending on your location.
We ship using eco-friendly, air-cushioned envelopes for minimal environmental impact. Shipping delays due to external factors are beyond our control.
5. Return Policy
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you may return it within 30 days of receipt. Returned items must be in their original condition.
Please review our Return Policy for detailed instructions.
6. Intellectual Property
All content on zapvora.com, including images, texts, logos, and product designs, is protected by copyright and intellectual property laws. Unauthorized use or reproduction is strictly prohibited.
7. Liability
Zapvora shall not be liable for minor deviations in products due to the nature of upcycled materials or for shipping delays caused by carriers or customs.
8. Governing Law
These Terms & Conditions are governed by the laws of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
9. Changes to Terms
Zapvora reserves the right to modify these Terms & Conditions at any time. Changes will be effective once posted on this page.
10. Contact Information
If you have any questions about these Terms & Conditions, please contact us at:
✉️ support@zapvora.com